Does Evo Casino sell my personal information?

No, evo casino never sells your personal information to third parties. We only share limited data with partners who are essential to delivering our services, and they operate under strict confidentiality agreements.

How secure is my data?

Evo Casino uses 256-bit SSL encryption, two-factor authentication, and 24/7 security monitoring. Regular third-party security audits keep our systems at the highest level of protection.

Can I have my information deleted?

Yes, you can request deletion of your personal data at any time. Except where legal obligations apply (such as financial records), we will permanently remove your data from our systems within 30 days.

Does Evo Casino use cookies?

Yes, we use cookies. All cookies other than essential ones are only used with your consent. You can manage or disable cookies at any time through your browser settings.

How do I unsubscribe from promotional emails?

Click the "Unsubscribe" or "Opt-Out" link at the bottom of any promotional email, or notify our support team directly. We will process your request within 48 hours.

Will I be notified in the event of a data breach?

Yes, in the event of a data breach that may have compromised your information, we will notify you by email as quickly as legally required and advise you on the necessary steps to take.

evo casino | Privacy Policy and How We Protect Your Data

1 Introduction to Privacy Policy

Evo Casino (referred to herein as "we", "us", or "the Platform") is an internationally licensed online Sports Betting and gaming platform. Our Privacy Policy outlines our commitment and approach to protecting your personal information.

Evo Casino's Privacy Policy has been developed in compliance with international data protection laws and regulations. We treat your personal information as a valued asset and ensure it receives the highest level of protection.

By using Evo Casino's services through our website, mobile application, or any other channel, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This Privacy Policy has been written in English for the convenience of our users. In the event of any linguistic ambiguity, the English version shall be considered definitive.

2 What information we collect

Under Evo Casino's Privacy Policy, we collect two types of information — data you provide directly and data collected automatically. Details are outlined below:

Type of Data	Example	Collection Methods
Identity Information	Name, date of birth, national ID number	Registration Form / KYC
Contact Information	Email address, phone number, physical address	Registration Form
Financial information	Payment methods, transaction history	Deposit / Withdrawal
Technical Information	IP address, device information, browser	Automatically
Usage Data	Betting history, preferred games, session duration	Platform Usage
Communication Records	Live chat, email support logs	Support Sessions

Evo Casino will never ask for your full password or payment PIN via email, phone, or live chat. If you receive such a request, please contact our support team immediately.

3 Purpose of Data Use

Under Evo Casino's Privacy Policy, your information is used only for specific and legitimate purposes. We process your data for the following reasons:

To complete account registration and identity verification (KYC).
To process deposits, withdrawals, and other financial transactions.
To deliver uninterrupted betting and gaming services.
To prevent fraud, money laundering, and other illegal activities.
To provide customer service and technical support.
To send personalized bonus and promotion offers (with your consent).
To improve platform performance and develop new features.
To meet legal obligations and comply with directives from regulatory authorities.
To promote responsible gaming and identify problematic behavior.

We use your information only for the purposes stated above. Your consent will be obtained before using it for any other purpose.

4 Data Sharing & Disclosure Policy

Evo Casino never sells your personal information to advertisers or third parties. However, we may share limited data in certain specific circumstances:

Payment Processor: Information is shared with payment providers such as bKash, Nagad, and Rocket as needed to process financial transactions.
Regulatory Authority: Data may be disclosed in response to legal requests from licensing authorities or law enforcement agencies.
Technology Partners: Technology service providers may access limited data to operate the platform.
Fraud Prevention: Data may be verified with partner security firms to detect fraudulent activity.

All third-party partners operate under strict confidentiality agreements and may only use data for specified purposes. We regularly audit these partners against our security standards.

5 Cookies & tracking technologies

The Evo Casino website and app use cookies and similar tracking technologies to enhance your browsing experience and analyze platform performance.

Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security.
Functional cookies: Remembers your language preferences, betting history, and other settings.
Analytics Cookies: Used to understand site traffic and usage patterns.
Marketing Cookies: Used to display personalized ads (with your consent only).

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Use our cookie settings page to manage your cookie preferences. From there, you can easily choose which types of cookies you wish to allow.

6 Data Retention Duration

Evo Casino does not retain your personal information beyond the period necessary. Retention periods vary depending on the type of data and applicable legal requirements:

Information on active accounts is retained for the duration of the account.
Financial transaction records are typically retained for 5–7 years in accordance with legal obligations.
KYC documents may be retained for up to 5 years after account closure.
Customer service records are generally retained for up to 2 years.
Marketing data is deleted as soon as you withdraw your consent.

Except where data must be retained for legal reasons, upon receiving an account closure request we will permanently delete all your personal information from our systems within 30 days.

7 Your data rights

Under Evo Casino's Privacy Policy, you have a number of important rights regarding your personal information:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If your personal information is inaccurate or incomplete, you can request that it be corrected.

Right to Delete Data

Under certain conditions, you may request the permanent deletion of your personal data.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted or stopped.

Data Portability

You can request your information in a portable format and transfer it elsewhere.

Right to Opt Out of Marketing

You are free to opt out of promotional communications at any time.

To exercise any of these rights, please contact our support team. We typically respond to all requests within 30 days.

8 Children's Privacy

Evo Casino is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

If we are notified that a minor has registered, we will immediately close that account and permanently delete all collected data. If a parent or guardian suspects their child is using this platform, please contact our support team right away.

This platform is strictly prohibited for anyone under the age of 18. Parents and guardians are encouraged to monitor their children's internet activity.

9 Security Measures

Evo Casino employs industry-leading security technology to protect your data. Our security infrastructure includes:

256-bit SSL/TLS encryption on all data transfers.
Two-Factor Authentication (2FA) support.
24/7 security monitoring and threat detection systems.
Regular third-party security audits and penetration testing.
Data backup and disaster recovery planning.
Strict data access control policies for all staff.

No digital system is 100% secure, however. To keep your account safe, always use a strong password and never share it with anyone.

10 Privacy Policy updates

Evo Casino may update this Privacy Policy from time to time. Revisions may occur due to changes in law, the addition of new services, or updates to our business operations.

For significant changes, we will notify you by email or via an in-platform notification.
The date of any change will be noted in the "Last Updated" section at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest version of our Privacy Policy.

11 Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We aim to respond within 48 hours.

Our support team is available 24/7, seven days a week. Any privacy-related complaints or requests are treated with the utmost seriousness.

Email: [email protected] — Contact us directly for any privacy-related concerns.

Evo Casino's Privacy Policy

How we We protect your information

End-to-end encryption

Secure Data Storage

KYC verification system

Never Sold to Third Parties

Right to Erasure

Marketing Preferences

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